Shipping within Australia
All Shipping within Australia is free of charge for orders over $150, with Australian regular post for a limited time only.
All orders under $150, are charged a flat rate of $15.00.
Lucca ships through Australian domestic post.
We endeavour to ship all orders within 24 hours of placing a purchase. It is important to us that we deliver your order in the timeliest manner possible. Delivery usually takes between 2-5 business days. Please allow additional 1-2 business days for locations outside the metro areas.
Express Shipping is available at a charge of $20.00. This takes 1-2 business days to arrive.
All orders are provided with a tracking number once the items are released.
We do not refund postage for returns or exchange
All international orders are charged a reasonable rate based on geographical location.
For all deliveries outside Australia we use Australian Post International. Once dispatched delivery usually takes between 5-14 days between metro areas and major cities.
Lucca is not help responsible for any duties or taxes which may apply by customes in the country where the goods are delivered. The responsibility for any taxes, duties or fees that are imposed rest on the customer.
International return shipping must be prepaid by a traceable and trackable method to ensure safe and documented delivery. We take no responsibility for missing incoming deliveries.
We do not refund shipping return costs for international orders.